We Don’t Just Deliver AI—We Live It

At Company 86, we don’t just advise on AI—we embed it into everything we do. From our consulting engagements to managed services, AI enhances how we operate, how we deliver, and the value we bring to our customers every day.

Our AI services are designed to help organisations realise meaningful outcomes: accelerating innovation, improving efficiency, and enabling smarter decision-making. Whether you’re defining your strategy, deploying custom LLMs, or integrating generative AI into workflows, we bring real-world expertise—because we use it ourselves.

Our Key Offerings

AI Strategy Development

We partner with business and technology leaders to define AI strategies that are practical, ethical, and tailored to your organisation. With deep experience applying AI in our own operations, we bring insight and structure to help you build a roadmap that drives measurable value.

AI Policy and Security Development

Responsible AI is at the heart of everything we deliver. We help you define governance frameworks, ethical policies, and security models to ensure your AI is explainable, trusted, and compliant—with lessons learnt from our own internal implementations.

AI Design & Delivery in Key Business Areas

We design and deliver AI solutions where they make the most difference—whether it’s customer service, HR, finance, operations, or transformation programmes. Our team brings a business-first approach, shaped by how we use AI internally to improve our own service delivery and decision-making.

AI Implementation & Readiness

We support the full spectrum of AI readiness: from business process re-engineering and IT modernisation to data enablement and cultural change. Our internal journey helps us guide yours—avoiding common pitfalls and accelerating adoption.

Custom LLMs & ML Applications

We develop tailored LLMs and machine learning models to solve specific business challenges with precision. Whether it’s document intelligence, forecasting, or advanced automation, we draw from our experience building internal models to craft solutions that scale.

Generative AI Integrations

We embed generative AI in the tools and platforms you already use—just as we have in our own environment. From smart assistants and knowledge bots to content generation and summarisation, we help integrate GenAI where it delivers the most impact.

RPA & Intelligent Workflow Automation

We combine RPA with AI to automate high-volume, rules-based, and knowledge-driven workflows. These same principles drive our own service efficiencies—enabling faster response times, enhanced quality, and better use of human expertise.

AI as a Service—and a Way of Working

At Company 86, AI isn’t just something we deliver—it’s how we work. From intelligent automation in service management to AI-assisted decision support in consulting, we continually refine our own use of AI to improve the outcomes we deliver to clients.

By combining our lived experience with deep technical capability, we ensure your AI initiatives are grounded, scalable, and focused on value.

Let’s shape the future of your organisation together—with AI that works for your business and your people.